Please Help Me
Just now I received an e-mail from Richard. A Dutch guy being the Managing Director for a car lease company for many successful years in Czech Republic, Slovakia and later Poland. He is looking for another job. He attached his CV.
Of Course I Help You
The moment is NOW! I send him immediately a reply with all kinds of suggestions. I did not postpone my answer, I did it at once.
I Offered Numerous Opportunities
I replied to him:
> Thanking for contacting me and we will immediately have a look at all our clients to see if there is an opportunity for him.
> I copied Michal in CZ, Antonina in RU, Andreea in RO and Monika in SK. They shall also answer immediately to Richard. At least with the following very nice message: “Hi Richard, thank you so much for contacting us. You have a great track record, impressive! I/my colleague (name-family name and in CC) will contact you to discuss all the options we are having for you.
> Further I suggested him Indeed as they publish many director’s vacancies and most likely he’ll find there great opportunity
> The country teams will not only look at our actual vacancies, they also will look at all our clients to see if he would be a great fit for one or more of our clients. If we discover a great fit we’ll ask him if we may introduce him to the specific client. If yes we introduce him.
> If we can’t help him we will give him advice to approach companies which are not our clients but which might be interested in him. If we can’t think of any company we might know other staffing agencies which are specialized in his profile and send him the contact details.
> I also asked him if he would be interested to start his own company, or be partner in a company (I was thinking about him joining us – as he is very good). He is interested…so I will continue this path with him (and you can also do this: the moment you see great candidates which might be a good fit for us)
Every Candidate Is A Great Opportunity, Act On It
Why do we go the extra marathon?
> Richard is not only a candidate. He is also a potential client
> Giving Richard this service means that he will be a fan for the rest of his life
> If we can’t place Richard ourselves and we do nothing else for him we act like any other agency and we do not create no added value at all
> Doing everything we possibly can means that we create a lot of added value from which we will benefit enormously
> We are receiving 1,000’s of CV’s every month. Imagine the impact if we will treat all these applicants like Richard….you’ll be in Recruitment Heaven….you will be totally Star Quality. You’ll have a very big fan-base. You will be placing candidates like crazy, you’ll be attracting new clients like crazy. Just because you care and you are help-driven
> Every candidate is a great opportunity:
To place the person at one of our clients
To place the person and he or she becomes our client as they were so delighted with our service
To help the person with tips and other sources for jobs
To give that person a wonderful experience while working with us
To make a fan of this person so he or she will advertise you and our company: future candidates and clients
> By the way, Richard thanked me for the immediate reaction…he was not used to agencies reacting without delay
> The moment you read the e-mail you react. You are NOT going to save all your e-mails and answer them any time later. You act immediately because faster in recruitment is better than slower. You don’t save time by postponing, on the contrary, postponing will increase your workload and you will forget to answer and you will be too late with your answer. Postponing your actions is the contrary of adding value. Postponing is the contrary of making fans from your candidates